Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. While we want you to enjoy our games, it's crucial to understand that the house always has an edge, and you should never gamble with money you cannot afford to lose.
Please gamble responsibly and within your means. If you're struggling to control your gambling, help is available.
Age Verification
True Fortune Casino is only accessible to individuals aged 18 years or older (or the legal gambling age in your jurisdiction, whichever is higher). We take age verification seriously and reserve the right to request proof of age at any time.
If you are under 18, please do not attempt to register or play on our platform. If you are aware of a minor accessing our services, please contact us immediately.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Constantly thinking about gambling, even when not playing
- Needing to gamble with increasing amounts of money to achieve the same excitement
- Chasing losses by gambling more in an attempt to recover money lost
- Lying to friends, family, or healthcare providers about the extent of your gambling
- Gambling to escape from problems or relieve stress and anxiety
- Failing in attempts to control, cut back, or stop gambling
- Risking relationships, jobs, or educational opportunities because of gambling
- Asking others for money to fund gambling activities
- Experiencing restlessness or irritability when trying to reduce gambling
- Borrowing money to gamble or pay gambling debts
If you've noticed these signs, please reach out for support immediately.
Self-Help Tools & Controls
True Fortune Casino provides a range of tools to help you maintain control over your gambling:
Deposit Limits
Set a daily, weekly, or monthly limit on the amount of money you can deposit into your account. Once you reach this limit, you won't be able to deposit further funds until the period resets.
Loss Limits
Set a maximum amount of money you're willing to lose over a specific period. If you reach this limit, your account will be temporarily restricted from further play.
Reality Checks
Enable pop-up reminders that appear at regular intervals during your gaming sessions, encouraging you to reflect on your play and take breaks if needed.
Session Time Limits
Set a maximum duration for your gaming sessions. After the time expires, you will be logged out of your account.
Self-Exclusion
If you feel that you cannot control your gambling, you can request self-exclusion from True Fortune Casino. During this period, you will be unable to access your account or place bets. Self-exclusion periods can range from several weeks to permanently.
To access these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, a range of confidential support services are available:
United Kingdom
- GamCare – Free, confidential support and information about problem gambling
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – The UK's National Self-Exclusion Scheme. Register with GamStop to self-exclude from all online gambling operators at once
Website: www.gamstop.co.uk
Additional International Support
- Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
Website: www.responsiblegambling.org - United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Website: www.bzga.de
All of these organizations provide free, confidential support and can help you take control of your gambling.
If You Need Help, Reach Out Today
There is no shame in asking for help. Problem gambling is a treatable condition, and support is available 24/7. Whether you're concerned about your own gambling or that of someone else, the organizations listed above can provide guidance, counseling, and practical support.
Don't wait—if gambling is causing you distress or financial hardship, contact one of the support services above now.
At bornebuilders.co.uk, we are committed to promoting responsible gaming and supporting the wellbeing of our players.