Responsible Gaming

Our Commitment to Safe Gaming

Gambling Should Be Fun, Not a Financial Solution

At True Fortune Casino, we believe gambling should only ever be treated as entertainment—similar to going to the cinema or attending a sporting event. It should never be viewed as a way to earn money, pay bills, or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

We are committed to protecting young people. Gambling is only legal for those aged 18 years or over in the United Kingdom. By using True Fortune Casino, you confirm that you are of legal age in your jurisdiction. We conduct age verification checks and reserve the right to request proof of identity at any time.

If you are under 18, you must not gamble on this site.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be honest with yourself and watch for these warning signs:

  • Chasing losses by gambling more to recover money lost
  • Gambling with money needed for essentials (rent, food, bills)
  • Hiding or lying about gambling activities or spending
  • Neglecting family, friends, work, or other responsibilities due to gambling
  • Feeling anxious or irritable when unable to gamble
  • Gambling for longer periods than intended
  • Needing to gamble with larger amounts to feel excitement
  • Failed attempts to cut down or stop gambling
  • Borrowing money or going into debt to gamble
  • Using gambling to escape problems or negative emotions

If you recognize any of these signs in yourself, seek help immediately.

Self-Help Tools & Player Controls

True Fortune Casino provides responsible gaming tools to help you maintain control:

  • Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
  • Loss Limits: Set a maximum amount you're willing to lose during a gaming session
  • Reality Checks: Receive regular reminders of how long you've been playing and how much you've wagered
  • Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
  • Account Statements: Review detailed records of your gaming activity and spending
  • Time-Out: Take a mandatory break from your account for a cooling-off period

To access these tools, log into your account or contact our customer support team.

Get Help – Support Organizations

If you're struggling with gambling, professional help is available. Please reach out to one of these organizations:

United Kingdom

  • GamCare
    Free counselling and support for gambling problems
    www.gamcare.org.uk
    Helpline: 0808 8020 133 (Free, confidential, 24/7)
  • GamStop
    National self-exclusion scheme for online gambling
    www.gamstop.co.uk
    Register to self-exclude from all licensed UK operators
  • Gamblers Anonymous
    Free peer support meetings across the UK
    www.gamblersanonymous.org.uk

Other Countries

If You Need Help, Reach Out Today

Problem gambling is treatable. Seeking help is a sign of strength, not weakness. Whether you're concerned about yourself or someone else, the organizations listed above offer confidential support, practical advice, and treatment options.

Don't wait—contact a support service today. Help is always available.

This information is provided by True Fortune Casino (bornebuilders.co.uk) in accordance with UK Gambling Commission regulations. For more information about responsible gambling, visit the UK Gambling Commission website.